1. Scope of this policy
This policy covers Chromatic Softwares (“we”, “us”, “our”) as a company — our marketing website at https://chromaticph.com, our contact and sales process, and the general standards we apply to how we handle information in the course of doing business.
2. Information we collect
Information you give us
- Name, email address, phone number, and company name, when you submit our contact form
- Project details, budget range, and anything else you choose to tell us in a message
- Any information you send us by email or messaging apps (e.g. Facebook Messenger)
Information collected automatically
- Standard web server logs — IP address, browser/device type, pages visited, referring URL, and timestamps
- A short-lived session identifier, used only to prevent spam on our contact form
We do not run third-party advertising trackers or sell visitor data.
3. How we use it
- To respond to your inquiry and prepare proposals or quotes
- To operate, secure, and improve our website
- To detect and block spam or abusive submissions (honeypot fields and rate limiting)
- To meet legal, accounting, or contractual obligations
4. Legal basis
We are based in the Philippines and process personal data in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Where visitors reach us from other jurisdictions with their own data protection laws (such as the EU/UK GDPR), we apply the same standard of care: we collect only what a stated purpose requires, and we rely on your consent (submitting the form) or our legitimate interest in responding to business inquiries.
7. Data retention
Contact form submissions and related correspondence are kept for as long as reasonably needed to handle your inquiry and for our own recordkeeping (typically no more than a few years), after which they are deleted or anonymized. Server logs are rotated automatically on a much shorter cycle.
8. Security
We apply reasonable technical and organizational safeguards — including HTTPS/TLS in transit, access controls, and keeping application code (including secrets like SMTP credentials) outside the public web root — appropriate to the sensitivity of the data we hold. No method of transmission or storage is 100% secure, but we work to protect information against unauthorized access, alteration, or loss.
9. Your rights
Subject to applicable law, you may ask us to:
- Confirm what personal data we hold about you and access a copy of it
- Correct inaccurate or outdated information
- Delete your personal data, where we have no legal obligation to keep it
- Withdraw consent or object to a specific use of your data
To exercise any of these, email us at chromaticsoftwares@gmail.com. We will respond within a reasonable time and, where required, within the timelines set by the Data Privacy Act of 2012.
10. Children's privacy
Our website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal data from anyone under 18.
11. Changes to this policy
We may update this policy as our practices or applicable law change. The “Last updated” date at the top of this page always reflects the current version. Material changes will be reflected here before they take effect.
12. Contact us
Questions about this policy or how we handle your information:
- Email: chromaticsoftwares@gmail.com
- Phone: +63 9762352221
- Location: Metro Manila, Philippines